ATTENTION: Do not enter any live scan facility if you have any COVID-19 symptoms (fever, cough, trouble breathing, etc.), are awaiting the results of a COVID-19 test, or have been advised to self-quarantine.
CALIFORNIA LIVE SCAN SERVICE
A Mobile Fingerprinting Service
We are a live scan service company serving the Bay Area and surrounding counties. We offer live scan for both DOJ (Department of Justice) and FBI (Federal Bureau Investigation). We offer after hours and weekend service if needed.
1151 Harbor Bay Parkway
Suite #122A
Alameda, CA 94502
510.775.6100
NEW: Public Notary Services
Cherrie Tinio
510.969.9238
Live Scan Rolling Fees:
In-House: $40 each
Mobile: $60 each
(Please call for more info)
FD-258 Cards: $40 each
Fees charged in addition to our Rolling Fees:
Our Rolling Fee's are charged in addition to any applicable DOJ/FBI fee's associated with your fingerprint session. All DOJ/FBI fee's vary, and are determined by the ORI number listed on your Livescan Request Form.
Other Additional Fees:
Of debit card or credit card, we charge a processing fee of 3.5% + .10 cents of the total amount.
We accept other payment methods such as Zelle, Venmo or Cash which have no additional processing fees.
Now offering
Public Notary Services
Contact:
Cherrie Tinio
510.969.9238 or
email:
tinionotary@gmail.com
GROUP RATES AVAILABLE
We offer special group rates.
Californing Live Scan Services uses only Certified Fingerprinting Technicians approved by the DOJ (Department of Justice). They are trained and qualified to provide assistance with your Live Scan needs.
HOW IT WORKS
Fast and Convenient
Live Scan is a way to take inkless fingerprints, which are then digitalized and transmitted directly to the Department of Justice (DOJ). The DOJ then checks the fingerprints against known criminal history records. A response (criminal history or no criminal history) is then sent to the agency requesting the Live Scan.
WHO NEEDS LIVE SCAN?
Most Employers Will Require a Live Scan
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Jobs Who Need Live Scan:
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Caregivers
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Nurses
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Doctors / Surgeons
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Attorneys
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Most Government Jobs
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Volunteers
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Teachers
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Notaries
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Appraisers
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Stock Brokers
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Realtors
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Security Guards
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Foster Parents
FEE SCHEDULE
There are two fees involved in the Live Scan process: the rolling (fingerprinting) fee and the background investigation fee. California Live Scan Service charges a $60 (mobile rate) or $35 for individual in-house rolling fee for all applicants. The fees charged for the background investigation depend on the type of Live Scan application and what level of service is required by the agency that has requested your Live Scan. (The background fee is the fee that the DOJ charges for researching your fingerprints to determine if you have a criminal record or not.) Background fees range from $15.00 to $110.00. This fee is in addition to the $35 (on-site) or $60 (mobile) rolling (fingerprinting) fee. If your Live Scan form has a billing number in the “Agency Billing Number” line (this is a six-digit number that starts with a “1”), that means that the agency requesting your Live Scan will be billed for the background fees and all you will need to pay is the $35 or $60 rolling fee. If your form does not have a billing number on it, you will be responsible for paying both the rolling (fingerprinting) fee and the background fees.
State Fee Range
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DOJ fee – TBD (depends on fingerprinting category)
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FBI fee – TBD (depends on fingerprinting category)
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With billing number – TBD (depends on fingerprinting category)
We collect these fees and send them to the state at the end of each month. These state fees are the same regardless of which live scan provider you use. The ORI number on your live scan request form, when placed in the live scan computer, will determine your exact state fees. State fees are generally lower for volunteers and nonprofits.
Other common chargers:
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Rolling fee – (depends on fingerprinting category: mobile or in-house)
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DOJ fee – (depends on fingerprinting category)
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FBI fee – (depends on fingerprinting category)
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FD-258 Cards
It’s impossible to give you an exact cost over the phone, but this represents the cost for the majority of live scans we do. We can give you an exact cost when you come in and we put your ORI number into the live scan computer.
Here is a link to the State's website explaining the breakdown of costs in a specific category.
https://oag.ca.gov/sites/all/files/agweb/pdfs/fingerprints/forms/fees.pdf
WHAT DO I NEED FOR LIVE SCAN
Applicants must bring in three (3) copies of the “Request for Live Scan Service” form. The form must be completed by the agency requesting the Live Scan and by you, the applicant. We CANNOT assist you on filling out the form. The applicant must also provide picture identification to us, such as: United States issued driver’s license/identification or passport.
Forms are given to the applicant by the agency sending the applicant in for the Live Scan. California Live Scan Service cannot provide you with the forms. All Live Scan forms must be provided to you by the agency that wants you to get fingerprinted. These forms contain information that is unique to each agency and this information must be provided before arriving to have your prints taken.
However, if you have misplaced your live scan form, we still may be able to assist you.
ACCEPTABLE FORMS OF PAYMENTS
California Live Scan Service accepts payment in the form of Cash, VISA, MasterCard, Discover, Money Order, Cashiers Check, Corporate or Business Checks. A nominal fee will be applied to debit or credit card forms of payment. Please note that if you are providing a corporate or business check, the check must be issued from the agency that is listed on the Live Scan form and must also be the agency that is requesting your Live Scan. We do not accept personal checks.
HOW LONG BEFORE I RECEIVE MY RESULTS
In most cases, the results from DOJ come back within 72 hours. Due to various reasons, results can be delayed. For any significant delay, the DOJ will contact the requesting agency. The results are either emailed or sent to the requesting agency listed on the Request for Live Scan Service form. Once the Live Scan process has been completed at our facility, please direct all inquiries to the agency handling your employment or licensing. If the requesting agency has not received the results you may contact the Applicant Processing Program at 916-227-3823. This department is the only one who can check to see if your record was dropped or not completely processed. Live Scan Sacramento cannot resubmit a record without written permission from the DOJ. This process may take up to 30 days.
HOW CAN I CHECK THE STATUS OF MY RESULTS
If a requesting agency does not have results yet and digital Live Scan fingerprints were submitted, you can use the automated telephone system to check on your submission. The phone number is (916) 227-4557. You will need the following information: (1) your date of birth; and (2) the 10-digit Automated Transaction Identifier (ATI) number that appears at the bottom of the Department of Justice form requesting Live Scan fingerprint background checks. The ATI number always appears in the following sequence: 1 LETTER; 3 NUMBERS; 3 LETTERS and 3 NUMBERS.
WHAT HAPPENS IF MY FINGERPRINTS ARE REJECTED
Fingerprints are rejected on occasion for several reasons. The most common reasons are the applicant's fingerprints have characteristics that are difficult to capture in the live scan process. This would include items such as cuts, scars and calluses. If an applicant has fingerprints rejected on this basis, and they were originally scanned by California Live Scan Service, we will rescan your fingerprints at no additional charge.